As the customer, every member of the WSCB team will show you and your property respect.  It costs nothing to be polite, to clear up waste, leave things tidy.  All WSCB staff, whether they are in the office or on site, will answer your questions honestly and knowledgeably or pass you on to the appropriate colleague who can.

No one likes unexpected bills, so any estimate we give you will be inclusive of all costs.  As projects progress it is not uncommon for new ideas to emerge – “make that a bit bigger”, “can we use this type of stone?” etc.  Where such changes are proposed we will let you know in writing any cost implications and will not proceed until we have your agreement.

We all expect new equipment and buildings to work from the start, and in most cases they do.  However, any work or installation will need time to bed in; occasionally something needs tweaking.  With WSCB you have peace of mind as any remedial work needed will be promptly fixed.  No question.